The policy reflects the reasons for why the programme is being implemented (GPG2013), Business Continuity Management Programme (BCM programme), Ongoing management and governance process supported by the University Executive and Council of JCU. in the cloud)? Every staff member is expected to understand the importance of business continuity and familiarise themselves with this policy. Learn more about surviving an economic downturn. 4 3. INTRODUCTION AND CONTEXT The loss, or disruption of Aston University critical activities requires an effective Business Continuity plan. Farm business plan 19 pages. BCP Plan Example. Divisional and other business units, including JCU controlled entities, must determine their business continuity priorities and carry out an initial risk assessment on potential disruptions to activities. Recovery could include attracting tourism to the area and broadening products and services. groups (for example, school, regional or executive response teams). Learn more about identifying and managing business risk. In undertaking planning, the principal may involve stakeholders and stakeholder groups, for example, Principal Supervisors, the school council (if established) or Workplace Health and Safety Committee, as appropriate for the plan and school context. ISO 27001 / ISO 22301 document template: Business Continuity Policy. In a plan review, the BC/DR plan owner and team discuss the plan. This section describes the methods you will use to recover quickly. A Business Continuity Plan (BCP) falls . ensure BCPs are fit-for-purpose and testing/exercising is completed. The University Council sets policy for the Universitys business continuity management, based on advice from the Audit, Risk and Compliance Committee of Council. Coordination BCP leads and BCP leads must develop fit-for-purpose BCP kits to support BCP activation when enabling resources are compromised or unavailable. Please enable scripts and reload this page. The department defines outages in days, for example, 1-day, 2-days, 3 to 5 days. establish, test, maintain and improve their BCPs, ensure BCP kits are up-to-date and accessible. respond and recover if an incident or crisis occurs. This section details how you'll test your systems and procedures. Ensures systems, processes and documentation are established for staff to use when developing and implementing business continuity plans within their Divisions and/or business units. Download Simple Business Continuity Policy Template. The Council also provides strategic direction to business continuity management including resources and infrastructure related to emerging risks and changing internal/external risk context. Media and communications in the event of a critical incident is managed by specialist staff within the Chief of Staff Office. establish a schedule for the testing of BCPs in the coordination area of responsibility. The BCP is a comprehensive plan that offers contingency routes for different business processes, business partners, assets, and the workforce. Business Continuity Plan - 9+ Free PDF, Word Download Document Free With Business Continuity Management Policy Template image below, is part of Business Continuity Management Policy Template article which is categorized within Business Template, Template 1 and published at November 29, 2022. limited orders, road or transport closures). JCU websites use cookies to enhance user experience, analyse site usage, and assist with outreach and enrolment. the period of disruption is likely to exceed the maximum acceptable outage. Organising your responses now will help you act fast in an emergency. A go-to kit with response checklists and contacts will help manage the incident. Download 53 KB #15. Protect your finances by enabling additional security measures on your bank accounts and authorisations on payments. It's more comprehensive than a disaster recovery plan and contains contingencies for business processes, assets, human resources and business partners - every aspect of the business that might be . implement approved controls and actions, evaluate their effectiveness and modify as required to reduce risk. This section outlines the key objectives on your plan, and who needs to use it. This will give you a strong indication of what you should focus on to get your business operational again. identifying gaps and problems with the plan. take reasonable care for their wellbeing, including managing fatigue during response and recovery. According to the publication, Good Security, Good Business, prepared by the Commonwealth Government (2008), these could be: For each action you've identified, decide who in your business will be responsible for carrying out the task. The Business continuity plan and strategy provide effective solutions to Multi-cloud and Microservice approach. 1 Introduction This document is intended to be used when a disruptive incident of some kind has occurred that affects the business operations of [Organization Name]. The department develops and maintains a Department of Education BCP which informs the department's Disaster Management Plan and guides response and recovery to disruption outside of a disaster event. By continuing to use this site, you are giving us consent to do this. Data security and back up. The main objective of Business Continuity Management is to minimize/eliminate the loss to an organization's business in terms of revenue loss, loss of reputation, loss of productivity, and customer satisfaction. The following key policies and business unit intranet site give effect to this policy: Incident Management Policy and Critical Incident Procedures. Would your staff be able to run your business? Business Impact Analysis - this analysis will identify the organization's critical services and/or products from an IT business continuity perspective. For the purposes of this procedure, the Office of Industrial Relations is considered equivalent to a division. A business continuity plan is a document that explains the actions you should take before, during and after unexpected events and situations. This Business Continuity Policy forms part of the Risk Management Framework at ICMA.. ensure lessons from debriefs and reviews are used to improve plans and responses. if required, contribute to an event review, which may be self-determined or requested, to identify and leverage lessons across the system. Does your plan include all the information needed to operate the business successfully in your absence? The acceptance of the policy confirms the organizations commitment to define and document all of the procedures and processes that must be implemented, maintained and tested in order to achieve the levels of recoverability required by the business. Preparing for broken machinery, damaged equipment and computer systems. Managers/Directors and above in regions and divisions leading non-critical business functions, in consultation with Coordination BCP leads, who may be accessing resources from non-critical functions. Please turn on JavaScript and try again. The BC Function Owner has responsibility for the implementation of continuity arrangements should a critical function be disrupted. Contingency Plan Template - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. 2 Business continuity policy 2.1 Setting business continuity objectives The high-level objectives for business continuity within [Organization Name] are defined within the document Business . In this article. Disruption may include both the discontinuance of an activity, or the inability to perform it to an acceptable quality or with sufficient reliability. When selecting a suitable premises for your business, check your local council's online flood maps and choose a location above flood levels of past floods. A business continuity plan (BCP) is a document that outlines how a business will continue operating during an unplanned disruption in service. This planning helps your business be more resilient and continue with minimal interruptions. identify the Business continuity coordination function as critical so that a coordination BCP can be generated. Business continuity plan template - free Word download. Business continuity policies vary by organization and industry and require periodic updates as technologies evolve and business risks change. Depending on its criticality, the service will be ranked. BCM Program: ongoing management and governance process supported by the University Executive and appropriately resourced to implement and maintain Business Continuity management. Undertake exercises for training and evaluation purposes of the Business Continuity Plan each year or within 30 days of any major operational or system changes that will have a material effect on the contingency strategy of ICMA Secretariat and/or any Regional Office or external agent upon which the ICMA is critically dependa, Complete a periodic Risk Assessment or more detailed Business Impact Analysis if requeste, Manage risks in accordance with this policy, Ensure that the Business Continuity Plan in their area of influence and control is exercised on schedul. AGENCY OPERATIONS. . INTRODUCTION. Definition from ISO 22300, The key document that sets out scope and governance of the BCM programme. An existing strategy used to maintain or reduce a risk; may include any process, policy or practice and are an ongoing function of the business. Associated terms Maximum tolerable outage or maximum tolerable period of disruption. Losing a major customer can have a significant impact on your finances and may have implications for your staffing. Download 2 MB #14. Distribution List 2. A planned incident response will allow you to take immediate action to stabilise your business. seek approval for coordination BCP activation from the BCP owner lead in circumstances where: critical business functions are unable to be performed effectively, the period of disruption is likely to exceed the maximum acceptable outage for the functions; and. The final stage to confirm the BCM programme meets the objectives of the University as set out in the BC policy. This will help ensure your plan is comprehensive across all areas of your business, and help staff effectively respond to incidents. Develop emergency evacuation plans, and contact your local council for bushfire preparedness information for your area. sabotage, vandalism, arson, terrorism). Staff with a role in risk management, as part of operational; or specific project and program planning, use the, identify disruption-related risks and document in risk registers, establish and seek approval for controls and actions to reduce the likelihood or impact of the risks. Purpose:. A BCP is all encompassing and more elaborate than a disaster recovery plan. In consultation with BCP leads providing resources to resume critical and non-critical business functions, decision making and actions must be directed by: BCP leads, for single critical business functions, Coordination BCP leads, for multiple critical business functions, BCP owners, for recovery across regions or in one or more coordination BCPs in divisions. Integrate BCM within the University Risk Management Framework, Critical Incident Policy and the ICT Strategic Asset Management and ICT Operational Plans. A business continuity plan PDF can act as a go-to reference for an entire organization or business unit. When a disaster or emergency is imminent or occurring: When risks associated with the immediate impact of the event are managed: Following the conclusion of disaster and emergency operations, BCPs may remain activated due to: In these circumstances, leadership of plans is transferred from response controllers/chairs to the: 4. Refer to your risk management plan to identify what's important to keep your business running and offering its primary services. The contents of the business continuity policy may vary depending on whether you intend to: Align with or meet the requirements of ISO 22301;; Follow the Business Continuity Institute (BCI) Good Practice Guidelines; and/or Stay consistent with the structure and approach of other internal policies at your organization. This is an external release of the MIT Business Continuity Plan. Business continuity planning is the process of creating a system in your business that helps prevent, minimise and recover from threats to your operations. Extends to all current and future activities, and new opportunities including those relating to JCU controlled entities; Emphasises the importance of robust business continuity management arrangements beingdeveloped and applied to all key activities/services based on the risks of disruption that may impact them; Includes assessing and identifying critical suppliers of goods and services to the University, as well as partners or stakeholders where a business disruption may have an upstream or downstream effect on University activities or processes; and. report information and escalate issues and risks, as required. Pharmacy business continuity plan template DOC: 482.5 KB | PDF: 653.8 KB (42 pages) (5.0, 1 vote ) Related Templates. lead the BCP as part of responding to a disruptive event. enables the transition to, and from alternate delivery models. This Business Continuity Policy forms part of the Risk Management Framework at ICMA. The quicker you can do this, the faster you can . Minor version updates not included. This topic provides guidance on developing a business continuity plan that takes Microsoft 365 dependencies into account. The function of the Business Continuity Plan is to assist impacted areas with ensuring that critical business functions are maintained, restored or augmented to meet the designated Recovery Time Objective (RTO) and recovery strategies outlined in the areas' business continuity and business resumption plans. 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Emergency events can also include natural disasters, workplace violence, utility failures, cyber-attacks, supply shortages, economic downturns, or any event that will result in the disruption of . This diagram shows the starting point of the model is prevention and mitigation, then moves to preparedness, followed by response, and finally recovery. The business continuity manager is the owner of the BCP and is responsible for ensuring that the procedure is reviewed and tested regularly. Fortson, Judith. The latter is reflected in this Business Continuity Plan (BCP). Coordination BCP leads and BCP leads must: follow the direction of the regional or departmental response controller regarding activation of BCPs, monitor implementation of plans, report information and escalate issues and risks, as required. The identification of critical business functions occurs as part of a business impact assessment (BIA). A team debrief after the simulation opens up discussion for review and changes based on staff feedback. The purpose of this policy is to define the objective, scope and basic rules for business continuity management. The prevention, preparedness, response, recovery (PPRR) model is a cyclical way of handling disaster risk within your business. ICMA Managers must ensure that the key functions, for which they have responsibility, are able to continue following credible major disruptive events and that arrangements are in place to achieve this. Prepare your business to respond to and recover from an incident. The BCM programme is designed and built around the BC Policy which provides a commitment to: This BC Policy applies to all Divisions, Colleges, Centres and Institutes and significant University activities. The business continuity plan helps to maintain backup and disaster . Vice-Chancellor and President. the capacity of affected critical business function teams to manage the disruption within existing capability, the timing of the disruption (for example, during peak periods for the functions). Policy metadata It is designed to help you: identify, prevent or reduce risks where possible. An economic downturn is a normal phase in the business cycle. Disruption of a single critical business function: When disruption is imminent or occurring, the BCP lead must: 2. Azure maintains one of the most mature and respected business continuity management programs in the industry. There is no point in maintaining aggressive disaster recovery targets for restoring a workload if that workload's business objectives cannot be achieved because . allocation of operational resources to support the BCPs, in consultation with BCP leads and Coordination BCP leads providing resources. A strong business continuity plan will contain the following: Roles and responsibilites. Give each action a priority. Coordination BCP leads must coordinate Managers and Directors in their area of responsibility to complete the BIA, to identify business functions that contribute to achieving the department's critical objectives in disruption. Business Impact Analysis: Detailed risk analysis that examine the nature and extent of disruptions and the likelihood of the resulting consequences. Single teams may have responsibility for one or more business functions. selecting the most appropriate strategies, changing activation priorities of critical business functions or resourcing requirements. BCPs may also be used in disruptive events that are disaster and emergency situations, to support the continuation or resumption of critical business functions. in regions and/or divisions, if multiple schools escalate issues that require business continuity management as part of a disruptive event. The BC Function Owner is required to follow instructions issued by the Critical Incident Management Group or their Supervisor depending on the nature and scale of the response. It should also contain the people, places, and technologies required to carry out each task in the plan. Step 2: Identify key products, services, or functions. the timing of the disruption (for example, during peak periods for the function). This will not only include impacts to your business premises (e.g. It helps organizations to create a system to overcome the possible or potential threats & aids in planning recovery strategies. Organizations must construct the policy statement as the starting point of the entire policy document. Periodically update the Business Continuity plan (or plans) to ensure currency of information, and response strategies. The model is shown below: The model identifies the six stages of activity the University must move through (and repeat) with the overall aim of improving University resilience. School counseling core curriculum action plan 1 page. Business Continuity Planning Policy. Get Everyone's Input. Abstract. BCPs detail resources and strategies to support the coordination, resumption and continuation of critical business functions in disruptive events that are identified in BIAs. Next, you look across business . The BC Policy outlines the commitment of the University Council and Executive Management, towards establishing and maintaining a Business Continuity Management programme. BCP kits may include hard copies of BCP/s, vital records identified in the BCP and contact information for critical and non-critical staff and other relevant internal and external contacts. Make sure you introduce your plan to new staff as part of induction processes. They may access the, arrange consultation with BCP leads in interdependent areas, to ensure the requirements of BCPs in their area of responsibility, are understood and achievable, seek approval from the BCP owner to approve all BCPs and the testing schedule for the coordination area by the end of August in the year the BIA is undertaken. 4. Consider how you could diversify products and services, or build your client base to ensure you're not reliant on the business of 1 customer. The State of Queensland (Department of Education). Document status of major . Business continuity management process. If you don't have a risk management plan, spend time reviewing the managing risk section. Business continuity planning (BCP) enables organizations to resume business . A typical business continuity plan has the following elements. The main objective in the adoption of Business Continuity Management best practices at ICMA (Australia) is to achieve its business continuity aim of safeguarding its reputation and public image in order to achieve the goals and objectives stated in its Strategic Plan (Sept 2017). Step 2: Create business continuity plans. The CIMG provides leadership and control in the overall co-ordination, decision-making and communications process until recovery to predefined levels of University operations is achieved. The department's approach focuses on Prevention, Preparedness, Response and Recovery. Identify what impact a bushfire might have on your business operations. Critical business functions in all regions and divisions are summarised in the Department of Education Business Continuity Plan. Use our free downloadable business continuity policy template available in Microsoft Word and Google Docs formats. develop and maintain the department's BIA, BCP and testing schedule. record, as part of a disaster and emergency event decision log, BCP activation and other important information, which may include, functions deferred, activities undertaken, decisions made and controls and actions implemented. Step 5: Prioritise. Business Continuity Plan is a plan that is developed to create a system of prevention and recovery form any kind of potential threats. by the Coordination BCP lead or BCP owner: if multiple critical business functions are impacted and/or senior officers have information that justifies activation, in regions and/or divisions, if a school escalates issues that require business continuity management as part of a disruptive event. You may be trying to access this site from a secured browser on the server. flow on effects from the disaster or emergency event. Coordination BCP leads must, for the Business continuity coordination critical business function, complete the following activities (and record in the tool): identify response strategies for continuation or resumption, which cater for impacts to staff, ICT resources and infrastructure resources, develop a communication plan, addressing needs of critical (within a critical business function) and non-critical staff, interdependent functions and other relevant stakeholders, provide additional detail on interdependencies and vital records. Ensure that the business continuity plan is a document created out of collaborative efforts. Pull the scenarios identified in the risk analysis into actionable tasks and timelines, and assign the relevant teams for dealing with each one. These must include: activities required from the function in a response situation. By the end of March, at least every two years or earlier if required, BCP owners (i.e. A business continuity plan is used to document how employees will implement the agreed business continuity solutions for your processes and activities during a disruptive incident. If your premises is likely to be flooded, try to locate your building and structures above potential flood levels. by the response controller as part of disaster and emergency operations at the regional or departmental level. The business continuity management process, outlined in the diagram below and detailed in the process steps, is aligned with the department's approach to business continuity, disaster and emergency management. Using the Business continuity plan - template (PDF 23.52 KB), work through the following steps: Identify what actions are required to get your business operational again. Use this Business Continuity Plan template to prepare your business for a crisis. Business continuity planning helps your business respond to unexpected events and situations which can interrupt your operations. contribute to implementation of recommendations from reviews and leverage lessons learned. It needs to account for and include all contingencies for business processes, assets, human resources, and business partners . Disruptive events are those that cause schools, regions and divisions to be unable to deliver one or more critical business functions. Spend time to think about what other options you have available. the BCP for the critical business function supporting the disaster and emergency response, if resources for this function are compromised or unavailable. Strategy and Performance must, when new BIAs are approved: collate and summarise approved assessments from regions and divisions to create a departmental BIA. 1 Purpose of this Business Continuity Plan 1. 1. Risk Assessment: The overall process of risk identification, risk analysis and risk evaluation. Tailoring involves adjusting the plan or group to suit the situation, such as: A model of service delivery used to continue operations to respond to the nature, scale, impact and duration of a disruptive event. Here are a few ways on how you can draft the business continuity plan; Consider all threats: Firstly, think about every disaster event that can negatively affect your business tasks. Thanks! Communications strategy (including contact lists) Temporary office/service accommodation. The business continuity plan is a basic document that identifies how the business will operate during alarming and abnormal situations. The capability of the University to continue delivery of services at acceptable predefined levels following a disruptive event (e.g. maintain their capability for their specified role/s in BCPs, understand and fulfil their specific roles and responsibilities outlined in the BCP, related plans and governance documents. This section identifies possible risks to your business, and ways to manage them or minimise their impact on your business. The BC programme is appropriately resourced to implement and maintain business continuity management (ISO 22301), Business Continuity Management System (BCMS), Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity (ISO 22301), Documented procedures that guide the University to respond, recover, resume and restore to a predefined level of operation following disruption (ISO 22301), Process of analysing University activities and the impact that a business interruption might have on those activities (ISO 22301), Business Continuity Lifecycle (BCM Lifecycle), A series of business continuity activities which collectively cover all phases of the BCM programme (GPG2013), The Critical Incident Management Group is the body of people convened by the Chief Coordinator to manage the Universitys response to a Critical Incident, Chief of Staff, or Vice Chancellors nominee. oversee departmental and regional disruption planning and departmental recovery. Use workplace simulations with staff to test and review your plan. Business continuity planning refers to the activities your organisations undertakes to prepare for and manage disruptions to service delivery. Development of a business continuity plan includes four steps: Conduct a business impact analysis to identify time-sensitive or critical business functions and processes and the resources that support them. Action plan template 3 pages. The goal of a business continuity policy is to document what . Disruption may include both the discontinuance of an activity or the inability to perform it to an acceptable quality or with sufficient reliability. The PPRR model is commonly used by Australian emergency management agencies because it is simple to understand and easy to remember and act on. Reproduced from materials available on Prevention Preparedness, Response and Recovery Disaster Management Guideline published under a Attribution 4.0 International. Build accessible paths and driveways to allow continued access. coordination is required to prioritise activation and resources and liaise with interdependent functions, including those providing resources. Principals must annually undertake and record planning, for example, within the Annual Implementation Plan, which: supports the continuity of learning in alternate delivery models. . tailor plans to address the nature, scale, impact and duration of the disruptive event, including: identifying functions that need to be prioritised for activation or can be deferred, applying the most appropriate plan strategies (for example, if workplace access is restricted, it may be appropriate to use different work locations or change how the service is delivered), implement plans within their area of responsibility, monitor activation and liaise with, and maintain appropriate communication between relevant stakeholders, including interdependent BCP leads, to provide information about impact and resourcing needs (if required), report status to maintain situational awareness, document the activation of BCPs on the template provided in the Business impact assessment and planning tool. This comprehensive plan contains contingencies for every aspect of the business that the disruption might impact. Develop, implement, resource and maintain the protection, resilience, and sustainability system, including emergency plan, incident response procedures, and the readiness, training and awareness sessions for all persons responding to incidents and emergencies. We acknowledge Aboriginal People and Torres Strait Islander People as the first inhabitants of the nation, and acknowledge Traditional Custodians of the Australian lands where our staff and students live, learn and work. repair or replace damaged equipment and infrastructure, relocate the business to an alternate location, or identify new sites to conduct visitor activities, upload computer systems with backed up data, organise a range of services for staff, such as counselling and taking time off, communicate with employees, customers and suppliers, Developing relationships with more than one business or supplier, so that if one is affected by an incident your business can continue as usual, Having backup processes in place for key business documents and information. A business continuity plan documents the steps you need to take after an emergency to get your business up and running as soon as possible. This Business Continuity Plan is the outcome of a rigorous Risk Assessment Process completed using the AS/NZS ISO . BCP documents should be . Does your plan provide instructions on how to contact customers? A Business Continuity Management Plan (BCM Plan) will support implementation, monitoring and review of the Business Continuity Policy (BC Policy) and JCU business continuity arrangements more broadly. Good business practice, health and safety duty of care, student expectations and increasing regulatory . Authority for this Plan 2. A business continuity plan refers to an organization's system of procedures to restore critical business functions in the event of an unplanned disaster. Step 4: Evaluate the potential impact of disruptions to the business and its workers. seek approval from the BCP owner for completed tests, recorded activations and changes made, and update the date approved information. Once the plan is finalised, it should be published in hard copy and as a digital file, and be made accessible to all members of staff. Detailed risk assessment that examines the nature and extent of disruptions and the likelihood of the resulting consequences. Let's examine each one briefly. The Business Continuity Policy & Standards document is designed for use by all of its faculties and supporting departments. Download 45 KB #11. 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The University Executive are the Business Continuity Plan owners with responsibility for ensuring all critical functions under their responsibility have established business continuity plans, and these plans are maintained and reviewed in accordance with the BCM Lifecycle. natural disasters (floods, storms, cyclones). Disruptive event that is a disaster or emergency. provide support to build departmental capability to effectively manage disruption-related risk, drive continuous improvement by examining and sharing lessons identified following testing/exercising scenarios and plan activations in disruptive events. Stakeholders: Those people and organisations that may affect, or be affected by, or perceive themselves to be affected by, a decision or activity. Directorates and Colleges within Divisions as well as Centres and Institutes must appoint a Business Continuity Function Owner (BC Function Owner). 2.7Critical Incident Management Group (CIMG). . Recovering from drought in a rural area may require many steps to recover business customers and revenue, and is likely to take time. Step 3: Decide what other resources are needed. Uncontrolled copy. Are you ready to start the short survey now? prepare for risks that are out of your control. Maximum period of time that the department can tolerate the disruption of a critical business function. contribute to the BIA in the region or division. Know who can fix them and have their contact details at hand. a hard copy onsite, in the cloud accessible by a mobile phone)? arrange Continuity and Disaster Management Committee endorsement and Executive Management Board approval of the departmental BIA. Business Continuity Management: Business Continuity Management provides for the availability of processes and resources in order to ensure the continued achievement of critical objectives. . Planning for disruptions to electricity, gas, water, sewerage and telecommunications systems. Identify, document, and implement to recover critical business functions and . (31) A Business Continuity Plan consists of an action plan and the steps necessary to relocate, restore and recover during and after a . The plan involves countering all kinds of risks that can impact the . The policy also applies to all University staff and affiliates, students, visitors and contractors engaged with facilities controlled by the University. The Policy & Standards supplement any regulatory or legislative obligations to protect our people, assets, reputation or essential business functions and services. Consider keeping copies of invoices, customer records, bank account details and insurance policies that are vital to your business, Locating important information, such as listed above, at a second site updating it regularly. The Audit, Risk and Compliance Committee provides high-level guidance and structure to the Universitys Business Continuity Management System and monitors results of BCP testing and awareness programs to ensure consistency and coverage across all Divisions, related business units and significant activities. The quicker you can do this, the faster you can get cash flowing back into the business to fund wages and other overheads. The business continuity plan will cover three scenarios: for the first 24 hours following an incident and for both 2 - 7 days and 8 - 14 days following an incident. It is responsible for the implementation of business continuity management including the oversight of appropriate documentation, training, testing and monitoring of the BCM programme. 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